Explore the pinnacle of user access and permissions through Duplo's powerful tool – "Custom Roles." Create tailored roles, perfectly matched to your needs and requirements

Explore our custom role with a visual tour by clicking here or continue reading

Here’s how you can use this feature to amplify your Duplo experience:

  1. Log in to your Duplo dashboard as an admin/business owner
  2. Click on Settings on the menu bar
  3. Select Team members
  4. Click on Roles
  5. Click on Add new role as shown below:

  6. Fill in the information about the role.
  7. Choose the kind of permissions you want the user to have and what features they can perform, as shown below:

  8. Once you are done, click on Add role. You will be able to see your new Custom role in the Roles tab.

You can now go ahead and assign this role to selected team members.

Great job, you’ve successfully created a custom role.

Frequently asked questions

  • Who can create a custom role?

    • Only business owners and admins can create a custom role

  • Can I switch an existing user to a custom role?
    • If you would like to update the role of an existing team member to a role you have created, please send us an email at